British Columbia
B.C. Ombudsperson flags hour-long waits for income, disability calls to be answered
Jan. 13, 2026
British Columbia’s ombudsperson says people calling the government with questions about income and disability assistance are facing long waits, sometimes of more than an hour, creating barriers to accessing essential services. The most recent ministry data, released by Jay Chalke’s office, shows that between 2022 and 2024, only about 13 per cent of calls were […]
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